In any workplace, you need great communication to be successful. It’s crucial to building relationships, providing clarity, dealing with conflict and building a strong culture. Let’s take a look at how communication shapes the modern workplace. Building Trust and Rapport Without trust in your colleagues and leaders, it’s hard to be fully engaged in your […]
Our Thoughts On: Business Process Optimisation
What’s business process optimisation all about? Well, essentially it’s any method we can use to help your business run more smoothly. Businesses are always growing, and it can be hard to keep on top of everything as life changes. Think of it like a business being able to manually enter invoices while the business is small. It works well to start with, but as the business grows, the systems and processes need to keep up.
That’s where we come in! Business process optimisation plays a big role in increasing productivity. We love helping our clients take mundane, basic tasks away from staff and putting them in the hands of technology. It’s not about losing staff, but it means your team can spend more time on business improvement.
You can find all of our business process optimisation articles right here. Also, if you think your systems are due for a little spruce up, we’d love to hear from you. We can give your staff the time to do what’s really important, because technology can sort out those repetitive tasks! Contact us today to find out more.
Business Process Optimisation, Custom CRM Development, Software Development
How to Effectively Write a Test Case
26
Oct
Oct
Working in the business world, particularly in software development, you have likely seen or been involved in creating a test case. It’s an essential tool for ensuring the quality and reliability of software. In this article, we’ll look at the key steps involved in writing a quality test case. Understand the requirements When planning a […]
Business Process Optimisation, Custom CRM Development, Sales Automation
Discovering Process Maps: Fixing Common Mistakes
23
Oct
Oct
A process map helps people understand how to do things better. From admin processes to marketing, process maps are an important part of fixing broken business processes. In this article, we’ll talk about common problems people face when mapping processes. Mixing up symbols The idea of a process map is to make processes easy to […]
Business Process Optimisation, Custom CRM Development, Software Development, Web Development
Implementing a Customer-First Approach: Key Strategies for Project Managers
17
Oct
Oct
No matter what you do in business, the customer is an integral part of your success. Without them, your business has no reason to exist. As such, you can’t overlook the importance of satisfying your customers. Here’s what project managers should consider in every project to ensure customer needs are met. Understand your customers Firsty, […]
16
Oct
Oct
Process mapping, in very simple terms, is a way to visually map out business workflows and processes. It’s a crucial part of understanding your daily operations, and more importantly, it’s the first step in finding ways to increase productivity. Here are some of the common mistakes we see people make when undertaking process mapping. Insufficient […]
Business Process Optimisation, Custom CRM Development, Sales Automation, Software Development
The Value of CRM Consulting in Business Operations
10
Jul
Jul
CRM consulting is transforming the way businesses operate on a daily basis. By improving efficiency and effectiveness, Customer Relationship Management (CRM) systems have, in many ways, replaced the old idea of a customised operating system. Essentially, that’s because CRMs can do so much. From managing customer relationships to automating workflows, there are plenty of things […]
Business Process Optimisation, Sales Automation, Software Development, Zoho One
How to Integrate Your Phone System with a CRM
05
Dec
Dec
With so much of today’s business landscape going digital, it’s no surprise to learn that most companies use cloud-based phone systems. What you might not know though, is you can integrate such phone systems with your CRM to streamline your processes even further. And how good is that word – streamline? Everybody wants to streamline […]
16
Nov
Nov
Do you want to sell more products on your e-Commerce store? We know, silly question, right? There aren’t a lot of businesses around trying to sell less. Well, one of the ways you can supercharge your sales is by using product recommendations. Thanks to the wonderful world of machine learning and algorithms, you can promote […]
06
Sep
Sep
Are your internal business processes letting you down? You wouldn’t be on your own there. Most businesses have certain ways of doing things, and they’re not always the best ways. Clunky processes lead to employee frustration, lost sales, poor customer feedback and a host of other problems you’d probably rather avoid. A process discovery workshop […]