For those who love sci-fi movies, artificial intelligence won’t be a new concept. Whether it’s Skynet taking over the world in Terminator or robot assistants in Alien, the film world is littered with examples of powerful AI-driven technology. What may be less familiar for some, is how this technology applies in the real world today. […]
Our Thoughts On: Chatbot Development
We love Chatbot Development. It’s one of our passions. Our Chatbots serve many different purposes, including Customer Service, Pre-sales, Logged-in Customer Account Enquiries and Live Agent Assist.
When we start a Chatbot Development for a customer, we have a process which we work through collaboratively which will define what the outcomes of the Chatbot Development are.
There are essentially three different types of Chatbots.
- Starting with a Flow Chatbot, which is essentially a tree-based chatbot.
- Next, Artificial Intelligent Chatbot, which can “learn” or be trained based on keywords and intent based information
- Finally, we have a Hybrid chatbot. As the name suggests, this is a combination of the two.
Creating a Chatbot doesn’t need to be complex, but it does need great planning. For this purpose, we start with really understanding your business and outcomes first.
If you’re planning a Chatbot Development, then have a chat to us first on 1300 048 626 or by sending us a message on our contact page.
Artificial Intelligence and Machine Learning, Chatbot Development, Sales Automation, Software Development
Ethical AI and the Future of Automation: Navigating the Digital Crossroads
24
Oct
Oct
While artificial intelligence has been around for a long time, it’s fair to say it was thrust into the mainstream during 2023 following the release of ChatGPT to the general public. There is also no doubt that AI is going to change the world on a massive scale. So, how do we keep AI in […]
Artificial Intelligence and Machine Learning, Chatbot Development, Custom CRM Development, Sales Automation, SMS Automation, Software Development
The Technological Convergence of Biology, Mechatronics, and Software: Unveiling the Future
24
Oct
Oct
In recent years, biology, mechatronics, and software fields have been advancing at an unprecedented pace. When the boundaries between the three fields start to blur, we call it technological convergence. It’s essentially the dawn of a new era of innovation, and this article explores the concept of technological convergence in more detail. Understanding Technological Convergence […]
Artificial Intelligence and Machine Learning, Chatbot Development
Why Your Business Needs a Chatbot – Right Now
21
Jun
Jun
The digital landscape is always evolving, and chatbots have quickly become a critical tool in this space. From Sydney software companies to retail businesses, everyone recognises the value of implementing chatbots. Picture this: You’re interacting with a chatbot, but it feels like you’re talking to a real person. This is all down to the wonders […]
Artificial Intelligence and Machine Learning, Chatbot Development
Custom Chatbot Development 101: How To Get Started
27
Jul
Jul
Imagine telling your employees that they need to be online 24/7 on your business website to answer your customers’ questions. After all, the customer is king, right? The next thing you know, you have a mass resignation on your hands with people waving goodbye left, right, and centre. So, what do you do? How do […]
Artificial Intelligence and Machine Learning, Chatbot Development
The Rise of the Chatbots: AI Chatbot Development Past, Present & Future
26
May
May
Cast your mind back to the first time you interacted with an AI chatbot – you probably thought it was pretty high-tech right? Source But times change! Chatbots are now the fastest-growing brand communication channel out there. In fact, 67% of global consumers had an interaction with a chatbot over the last 12 months. You […]
Artificial Intelligence and Machine Learning, Business Process Optimisation, Chatbot Development, Custom CRM Development, Sales Automation
Business Improvement and the End of Financial Year
12
May
May
Is the end of financial year a great time to run out and buy a new car on sale? Maybe not every year. But the end of the financial year brings you a unique opportunity to set your business up for success. And it’s about much more than snagging an EOFY special deal. Here’s why […]
Artificial Intelligence and Machine Learning, Chatbot Development
The Rise of the Chatbots: AI Chatbot Development Past, Present & Future
08
Apr
Apr
Cast your mind back to the first time you interacted with an AI chatbot – you probably thought it was pretty high-tech right? Source But times change! Chatbots are now the fastest-growing brand communication channel out there. In fact, 67% of global consumers had an interaction with a chatbot over the last 12 months. You […]
Artificial Intelligence and Machine Learning, Business Process Optimisation, Chatbot Development, Custom CRM Development
12 AI and Machine Learning Applications for 2022 and Beyond
09
Feb
Feb
If you base yourself on Hollywood, you probably have an unflattering picture of artificial intelligence (AI). And rightfully so, killer robots have been terrifying us since the first time we went to a movie theatre on our own. Who could possibly forget these red eyes? Source But it’s 2022, and in the real world, AI […]
Artificial Intelligence and Machine Learning, Chatbot Development, Custom CRM Development, Software Development
Should I Hire A Freelancer Or A Software Development Agency?
12
Dec
Dec
Let us guess how you ended up here. You have a digital project that needs completing. Maybe it’s an app, maybe it’s a chatbot. Maybe it’s a brand new website to make your customers say, ‘Phwoar!’ There’s just one problem: you don’t have anyone in-house to do it. That’s okay, outsourcing is simple enough, right? […]