Head Office (Melbourne)

Elsternwick – servicing International and Australia (except NSW and QLD)

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Sydney Office

North Narrabeen – servicing NSW and QLD

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REQUEST SUPPORT

Submit a Support Ticket

Please read our FAQ before sending us a message.

Where can I find help?

Jump over to our support system to submit a ticket, and we’ll attend to it in a jiffy.

You’ll find the support system here

You will need an account, so please register first

How do I update my credit card details

Jump across to our payment page, and you can update your card in moments. Alternatively, call us on 1300 048 626 and we’ll do it over the phone

What's the status of my project?

We use a project management system which all of our clients are invited to once a project starts. You’ll be able to find the status on that system.

Alternatively send an email to projectmgr@team.humanpixel.com.au and one of our friendly team will get you an answer.

How secure is the Human Pixel website?

We use bank-grade security on all of our online transactions. So any data you transmit to us is protected under an Security Certificate. That means that every interaction on our site is encrypted.

Can I meet with your team in person?

YES! We’d love to meet you too. Just send an email to the closest office and we will arrange a time for coffee.

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