Delivering Superb Chatbot Experience with IBM Watson

Chatbots have transformed customer interaction. By providing instant answers to common enquiries, bots save time and money for businesses. The time allotted by agents on answering repetitive questions can be used to do other important tasks like closing sales. Clients we have worked with can attest to its benefits. On that, we have provided Chatbot Development services to different Organisations across Australia with outstanding results. To make this possible, our team only uses proven tools like IBM Watson.

IMPROVING CONVERSATIONS WITH IBM WATSON

IBM Watson is a powerful technology that processes information using Artificial Intelligence (AI) and sophisticated analytical software. By utilising this great tool, our chatbot can understand user inputs better and quicker—in multiple languages. In turn, it can engage users from any country in more human-like conversations. On this, our chatbot platform also uses IBM Watson’s Natural Language Understanding to analyse sentiments and emotions as expressed in a user’s message.

CHATBOT DEVELOPMENT BY THE EXPERT

Awarded as one of Australia’s Top Chatbot Companies, we take Chatbot Development to heart here at Human Pixel. We make sure that each chatbot we create meets the requirements of our clients. That it does what it’s expected to do whether it be on Customer Service, Sales/Lead Generation or something more specialised. To ensure this, we gather information first through a Discovery Session. During the session, we go over your business processes and pain points to see how the chatbot can help you. Afterwards, we create our recommendation along with a plan. Once you approve these, we move on to development.

Knowing that businesses grow each day, we understand if your requirements change along the way. Our team will be ready to adjust accordingly to make sure that the chatbot will perform as expected. Additionally, if you would like to incorporate the chatbot into your website or software applications, we can do it through API Integration. We’ll create custom connectors between the bot and your desired system or platform.

To keep you updated during the development, we will submit regular progress reports. In addition, our Support Desk will also be ready to help you with any concerns. And as we strive to provide good customer service to all of our clients, we also offer Lifetime Warranty on our Chatbot Development.

Want to know more about the benefits of a chatbot can give to your business? Hit the button below to talk to one of our experts!