If your business is beginning to grow, you’ve probably heard about Customer Relationship Management (CRM) systems. Perhaps you’ve thought it’s about time to set yourself for further growth. That’s the beauty of quality CRM integration, because the best products will grow with your business. When it comes to CRM software, Salesforce is one of the world leaders. We love helping people supercharge their operations with Salesforce, and here’s some of the reasons why.
What is Salesforce?
Salesforce is the ultimate business improvement and sales management tool. It’s designed to make it easier for you to connect to customers and make sales, but Salesforce is actually a whole lot more. You can automate marketing functions, access sales data such as lead and customer information, and also provide better customer support. Ultimately, Salesforce takes mundane administrative tasks away from your team, so they can focus on what they do best. Making sales and generating income.
CRM Software Salesforce Features
You might be asking, what can CRM software like Salesforce do for your business. Well, it might be better to ask what it can’t do. You’ll be surprised at the number of features you get with Salesforce.
Account and Customer Management
Salesforce records and keeps record of all your customer interactions. At the click of a button, your team can access customer details, order history and also customer issues. This means anybody on your time can help your customers and have up-to-date information at hand. The customer management functions also provide insights from social media, and tracks all ongoing sales opportunities.
Leads and Sales Data
Generating leads is key for any business. Salesforce makes it easy for you to monitor leads from click to close. You’ll even get valuable insights into lead behaviour, allowing you to refine future marketing efforts. You’ll also get valuable sales data, helping you invest your marketing dollars more wisely.
Huge Productivity Benefits
Firstly, your whole team can access up-to-date customer data, making collaboration and quick problem solving a breeze. Also, you’ll have the ability to set up smart workflows and approval processes. This takes the red-tape and hassle out of daily business decisions like customer discounts and expenses. There’s also mobile functionality, meaning you can respond to opportunities and manage issues no matter where you are.
Enhanced Reporting and Forecasting
Great data is the key to great decision-making, and with CRM software like Salesforce, you can see it all. Easy-to-use dashboards give you a complete business snapshot, allowing you to drill deeper into any report you want. Data-fuelled decision making has never been easier.
Want CRM software and Salesforce advice?
Human Pixel are here to help with CRM consulting and development, as well as CRM software integration. Contact us today, and find out how CRM software like Salesforce can accelerate your business and take you to the next level. With easy integration with your other systems and programs, you’ll immediately notice the difference with Salesforce integration.