While artificial intelligence has been around for a long time, it’s fair to say it was thrust into the mainstream during 2023 following the release of ChatGPT to the general public. There is also no doubt that AI is going to change the world on a massive scale. So, how do we keep AI in […]
Artificial Intelligence and Machine Learning, Digital Marketing, Industry, Software Development
Gen Z and Tech: Adapting to the Digital Natives of the New Age
24
Oct
Oct
There is no doubt that Generation Z has adapted technology much faster than previous generations. This is mostly because they’ve grown up with it, from iPads and smartphones to tap and pay systems. Gen Z reflects people born in the late 90s and early 2000s, meaning many have had advanced technology as part of their […]
Artificial Intelligence and Machine Learning, Chatbot Development, Custom CRM Development, Sales Automation, SMS Automation, Software Development
The Technological Convergence of Biology, Mechatronics, and Software: Unveiling the Future
24
Oct
Oct
In recent years, biology, mechatronics, and software fields have been advancing at an unprecedented pace. When the boundaries between the three fields start to blur, we call it technological convergence. It’s essentially the dawn of a new era of innovation, and this article explores the concept of technological convergence in more detail. Understanding Technological Convergence […]
Business Process Optimisation, Custom CRM Development, Sales Automation
Discovering Process Maps: Fixing Common Mistakes
23
Oct
Oct
A process map helps people understand how to do things better. From admin processes to marketing, process maps are an important part of fixing broken business processes. In this article, we’ll talk about common problems people face when mapping processes. Mixing up symbols The idea of a process map is to make processes easy to […]
Business Process Optimisation, Custom CRM Development, Software Development, Web Development
Implementing a Customer-First Approach: Key Strategies for Project Managers
17
Oct
Oct
No matter what you do in business, the customer is an integral part of your success. Without them, your business has no reason to exist. As such, you can’t overlook the importance of satisfying your customers. Here’s what project managers should consider in every project to ensure customer needs are met. Understand your customers Firsty, […]
16
Oct
Oct
Process mapping, in very simple terms, is a way to visually map out business workflows and processes. It’s a crucial part of understanding your daily operations, and more importantly, it’s the first step in finding ways to increase productivity. Here are some of the common mistakes we see people make when undertaking process mapping. Insufficient […]
Custom CRM Development, Sales Automation
Nurturing Customer Engagement for Building Strong and Lasting Customer Relationships
16
Oct
Oct
The importance of building lasting customer relationships can’t be understated. No matter what type of business you’re in, repeat business is effectively business you don’t need to chase. So, the more loyal customers you have, the less expensive your marketing campaigns become. Plus, engaged, loyal and happy customers are more likely to share their experiences […]
Artificial Intelligence and Machine Learning
Ikigai: The Japanese Concept for the Reason for Being and AI Development
14
Oct
Oct
Ikigai is a Japanese word and concept that essentially means to find purpose in everything you do. The diagram below illustrates it better than words can, but in short, it’s about finding that sweet spot where the things you love, the things you’re good at, things the world needs and things you can be paid […]
Custom CRM Development, Software Development, Zoho One
The Process of Working with a Zoho Consultant in Australia
16
Sep
Sep
When you contact Human Pixel for Zoho One implementation or customisation assistance, the first step is always a thorough consultation. This is where we get a picture of your major issues and what might be required to solve them. Following our initial consultation, though, the process could go two ways. First, the solution is extremely […]
Business Process Optimisation, Custom CRM Development, Sales Automation, Software Development
The Value of CRM Consulting in Business Operations
10
Jul
Jul
CRM consulting is transforming the way businesses operate on a daily basis. By improving efficiency and effectiveness, Customer Relationship Management (CRM) systems have, in many ways, replaced the old idea of a customised operating system. Essentially, that’s because CRMs can do so much. From managing customer relationships to automating workflows, there are plenty of things […]