Cast your mind back to the first time you interacted with an AI chatbot – you probably thought it was pretty high-tech right? Source But times change! Chatbots are now the fastest-growing brand communication channel out there. In fact, 67% of global consumers had an interaction with a chatbot over the last 12 months. You […]
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artificial intelligence chatbot
Artificial Intelligence and Machine Learning, Business Process Optimisation, Chatbot Development, Custom CRM Development
12 AI and Machine Learning Applications for 2022 and Beyond
09
Feb
Feb
If you base yourself on Hollywood, you probably have an unflattering picture of artificial intelligence (AI). And rightfully so, killer robots have been terrifying us since the first time we went to a movie theatre on our own. Who could possibly forget these red eyes? Source But it’s 2022, and in the real world, AI […]
Artificial Intelligence and Machine Learning, Chatbot Development
Chatbots and The Importance of Being Accessible
04
May
May
In the modern world, you need to be accessible to customers. That doesn’t mean waiting by the phone at all hours of the night. In fact, many customers don’t even want to reach you by phone. The future of customer engagement lies in chatbots. Types of chatbots for business There are several types of chatbots […]
Artificial Intelligence and Machine Learning, Chatbot Development
Reasons an Artificial Intelligence Chatbot Improves Customer Service
23
Mar
Mar
Deploying an artificial intelligence chatbot on your website can have a stack of benefits, for you and your customers. For you, it takes mundane enquiries away from staff who could be doing more important work. It also turns your website into a more effective sales machine. But, as we know, customers should be at the […]