If you base yourself on Hollywood, you probably have an unflattering picture of artificial intelligence (AI). And rightfully so, killer robots have been terrifying us since the first time we went to a movie theatre on our own. Who could possibly forget these red eyes? Source But it’s 2022, and in the real world, AI […]
Tag Archives: artificial intelligence in customer service
Artificial intelligence (AI) is all around us. In our homes, workplaces and almost everywhere we go. In fact, you probably engage with AI on a daily basis and don’t even realise it. But before you start to panic that the machines are quietly gathering together to bring society to its knees, we thought we’d set […]
Deploying an artificial intelligence chatbot on your website can have a stack of benefits, for you and your customers. For you, it takes mundane enquiries away from staff who could be doing more important work. It also turns your website into a more effective sales machine. But, as we know, customers should be at the […]
The term ‘machine learning’ probably means different things to different people. For devotees of the Terminator franchise, they might worry about an evil computer system becoming self-aware and sending robots back in time to kill us. Fortunately, that’s not what it’s about, and for most of us it means awesome business improvement. Artificial intelligence and […]
This week saw some great developments in the use of artificial intelligence thanks to YouTuber Denis Shiryaev. When we talk about AI, we usually look at it in a business sense. Chatbots, business process automation, smart home assistants and many more applications use AI. However, great technology stretches far beyond just the business world. Shiryaev […]
In July 2020, Human Pixel CEO Alex Kain sat down for a video interview with Outcomes Business Group founder David Guest. In a wide-ranging discussion, Alex and David discussed how Human Pixel and Alex personally are getting through the Covid-19 pandemic. Alex also discussed the rise of artificial intelligence in customer service, and how businesses […]