In the business world, and indeed in general life, we all experience crisis situations that test our resilience. How you deal with difficult situations in your professional life can shape your career, and by facing challenges head-on, you may discover new solutions. Let’s look at some of the best ways to deal with a crisis. […]
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business consulting
Business Consulting, Sales Automation
Dealing with Difficult Customers: A Professional Guide for Support People
02
Nov
Nov
If you’re working as a customer-facing support, you’ll come across some tough customers from time to time. They might be angry, frustrated, or upset about something, and some are more polite than others. How you manage these customers can make or break a relationship, so here is a quick guide with some tips on managing […]