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business process consultant

Potential Wins from Congruent Process Maps

business process optimisation

Congruence may be a mathematical or geometric term, but it also applies to process mapping. In short, congruence typically describes two items that are the same shape and size. For example, two triangles with exactly the same sides. However, they don’t need to be identical in appearance – one triangle could be green and the […]

Unlocking the Potential of Quantum Computing: Practical Applications for Businesses

quantum computing

Quantum computing isn’t just another buzzword. It’s a technological advancement set to change the way we do business and certainly how we design software. Impressively, quantum computing aims to solve problems that previously couldn’t be solved.   For CTOs, staying on top of quantum computing is not just about keeping up—it’s about leading the charge. […]

Embracing Challenges: Unveiling Hidden Solutions in Crisis Situations

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In the business world, and indeed in general life, we all experience crisis situations that test our resilience. How you deal with difficult situations in your professional life can shape your career, and by facing challenges head-on, you may discover new solutions. Let’s look at some of the best ways to deal with a crisis. […]

Mitigation of Process Mapping Mistakes with Best Practices

business process optimisation

When you embark on a process mapping project, following some best practices is important. This will help you avoid common mistakes and ensure your process maps are thorough, clear and fit for purpose. Here are some of the ways you can avoid potentially costly mistakes when process mapping. Thorough Documentation Remember that a process map […]

Discovering Process Maps: Fixing Common Mistakes

process mapping

A process map helps people understand how to do things better. From admin processes to marketing, process maps are an important part of fixing broken business processes. In this article, we’ll talk about common problems people face when mapping processes. Mixing up symbols The idea of a process map is to make processes easy to […]

Implementing a Customer-First Approach: Key Strategies for Project Managers

business processes

No matter what you do in business, the customer is an integral part of your success. Without them, your business has no reason to exist. As such, you can’t overlook the importance of satisfying your customers. Here’s what project managers should consider in every project to ensure customer needs are met. Understand your customers Firsty, […]

Common Process Mapping Mistakes

business process optimisation

Process mapping, in very simple terms, is a way to visually map out business workflows and processes. It’s a crucial part of understanding your daily operations, and more importantly, it’s the first step in finding ways to increase productivity. Here are some of the common mistakes we see people make when undertaking process mapping. Insufficient […]

How to Run Your Own Process Discovery Workshop

process discovery workshop

Are your internal business processes letting you down? You wouldn’t be on your own there. Most businesses have certain ways of doing things, and they’re not always the best ways. Clunky processes lead to employee frustration, lost sales, poor customer feedback and a host of other problems you’d probably rather avoid. A process discovery workshop […]

The Importance of Business Process Improvement

Business Process Improvement

How important is business process improvement? We’ve all felt that sinking feeling on the first day in a new job.  You walk in, your eyes bright with hope, and get handed a lead tracking spreadsheet that looks like it was made when dinosaurs roamed the earth. When you suggest an alternative method, you’re shot down. […]

Business Improvement and the End of Financial Year

business improvement

Is the end of financial year a great time to run out and buy a new car on sale? Maybe not every year. But the end of the financial year brings you a unique opportunity to set your business up for success. And it’s about much more than snagging an EOFY special deal. Here’s why […]