When you embark on a process mapping project, following some best practices is important. This will help you avoid common mistakes and ensure your process maps are thorough, clear and fit for purpose. Here are some of the ways you can avoid potentially costly mistakes when process mapping. Thorough Documentation Remember that a process map […]
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business process improvement
Business Process Optimisation, Custom CRM Development, Sales Automation
Discovering Process Maps: Fixing Common Mistakes
23
Oct
Oct
A process map helps people understand how to do things better. From admin processes to marketing, process maps are an important part of fixing broken business processes. In this article, we’ll talk about common problems people face when mapping processes. Mixing up symbols The idea of a process map is to make processes easy to […]
16
Oct
Oct
Process mapping, in very simple terms, is a way to visually map out business workflows and processes. It’s a crucial part of understanding your daily operations, and more importantly, it’s the first step in finding ways to increase productivity. Here are some of the common mistakes we see people make when undertaking process mapping. Insufficient […]
06
Sep
Sep
Are your internal business processes letting you down? You wouldn’t be on your own there. Most businesses have certain ways of doing things, and they’re not always the best ways. Clunky processes lead to employee frustration, lost sales, poor customer feedback and a host of other problems you’d probably rather avoid. A process discovery workshop […]
Business Process Optimisation, Sales Automation, Software Development
The Importance of Business Process Improvement
21
Jun
Jun
How important is business process improvement? We’ve all felt that sinking feeling on the first day in a new job. You walk in, your eyes bright with hope, and get handed a lead tracking spreadsheet that looks like it was made when dinosaurs roamed the earth. When you suggest an alternative method, you’re shot down. […]
Business Process Optimisation, Custom CRM Development, Software Development
The Impact of Successful Agile Business Process Improvement
11
Mar
Mar
Want to hear a scary story? A customer calls and they want to place a big order, right away. They’ve spoken to your sales rep Jane about the package they want and she’s promised them a deal. The problem? Jane’s on holiday in Bali. You can’t reach her, and you don’t know where she stored […]
01
Sep
Sep
Your customer expects a status update ASAP. But to give her an update, you need to reach out to three different employees to see if they’ve completed their part of the project. And each of these employees has a different tracking process, so it takes donkey’s years to figure out what the heck is going […]
Business Process Optimisation, Chatbot Development, Custom CRM Development, Sales Automation, SMS Automation
Business Process Automation for SMEs
28
Jul
Jul
Human Pixel CEO Alex Kain recently spoke to the Business Essentials Daily podcast, and the main talking point was business process automation for SMEs. Here’s a run-down of the key points. Identifying the problem is crucial When considering automation, it’s important to look at the real problem. For small to medium enterprises, one of the […]
Business Process Optimisation, Custom CRM Development, Sales Automation, Software Development, Web Development
The June Business Planning Audit
27
May
May
If you’re like most businesses, you’ve probably just realised that June is upon us and you’re wondering where the first half of another year has gone. Does that sound about right? Well, the best thing is, there’s a new financial year coming, and you’ve got a chance to step back, reset and start business planning. […]
Artificial Intelligence and Machine Learning, Business Process Optimisation, Software Development
The Real Cost of Inefficient Business Processes
28
Apr
Apr
Does your office run as efficiently as you’d like? Do you know how much your daily inefficiencies really cost? Business processes can make or break you, so here’s exactly why business improvement should be on the top of your to-do list. Poor business processes cost money Time is money, and basically, poor business processes equate […]