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business process optimisation

Elevating Professional Growth through Continuous Innovation

Digital Marketing Specialist Sydney & Melbourne

Professional development isn’t a set and forget process. Rather, it’s an ongoing process that goes far above job performance alone. It’s about improving your skills, knowledge, resilience and leadership skills to advance your career and open the door to opportunities. By continually innovating and pushing boundaries, you can supercharge your professional growth. Beyond Job Performance […]

Potential Wins from Congruent Process Maps

business process optimisation

Congruence may be a mathematical or geometric term, but it also applies to process mapping. In short, congruence typically describes two items that are the same shape and size. For example, two triangles with exactly the same sides. However, they don’t need to be identical in appearance – one triangle could be green and the […]

Unlocking the Potential of Quantum Computing: Practical Applications for Businesses

quantum computing

Quantum computing isn’t just another buzzword. It’s a technological advancement set to change the way we do business and certainly how we design software. Impressively, quantum computing aims to solve problems that previously couldn’t be solved.   For CTOs, staying on top of quantum computing is not just about keeping up—it’s about leading the charge. […]

Embracing Challenges: Unveiling Hidden Solutions in Crisis Situations

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In the business world, and indeed in general life, we all experience crisis situations that test our resilience. How you deal with difficult situations in your professional life can shape your career, and by facing challenges head-on, you may discover new solutions. Let’s look at some of the best ways to deal with a crisis. […]

Dealing with Difficult Customers: A Professional Guide for Support People

If you’re working as a customer-facing support, you’ll come across some tough customers from time to time. They might be angry, frustrated, or upset about something, and some are more polite than others. How you manage these customers can make or break a relationship, so here is a quick guide with some tips on managing […]

The Art of Clear Communication: Strategies for Effective Business Conversations

In the modern business world, clear communication is integral to success. Without clear and effective communication, people don’t have the clarity they need to perform their job properly. Throw in the complexities of hybrid workplaces and remote work, and the art of clear communication becomes even more crucial. Here are some tips to ensure your […]

Mitigation of Process Mapping Mistakes with Best Practices

business process optimisation

When you embark on a process mapping project, following some best practices is important. This will help you avoid common mistakes and ensure your process maps are thorough, clear and fit for purpose. Here are some of the ways you can avoid potentially costly mistakes when process mapping. Thorough Documentation Remember that a process map […]

How to Effectively Write a Test Case

test cases

Working in the business world, particularly in software development, you have likely seen or been involved in creating a test case. It’s an essential tool for ensuring the quality and reliability of software. In this article, we’ll look at the key steps involved in writing a quality test case. Understand the requirements When planning a […]

Discovering Process Maps: Fixing Common Mistakes

process mapping

A process map helps people understand how to do things better. From admin processes to marketing, process maps are an important part of fixing broken business processes. In this article, we’ll talk about common problems people face when mapping processes. Mixing up symbols The idea of a process map is to make processes easy to […]

Common Process Mapping Mistakes

business process optimisation

Process mapping, in very simple terms, is a way to visually map out business workflows and processes. It’s a crucial part of understanding your daily operations, and more importantly, it’s the first step in finding ways to increase productivity. Here are some of the common mistakes we see people make when undertaking process mapping. Insufficient […]

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