Imagine telling your employees that they need to be online 24/7 on your business website to answer your customers’ questions. After all, the customer is king, right? The next thing you know, you have a mass resignation on your hands with people waving goodbye left, right, and centre. So, what do you do? How do […]
Tag Archives:
chatbot development
Artificial Intelligence and Machine Learning, Chatbot Development
The Rise of the Chatbots: AI Chatbot Development Past, Present & Future
26
May
May
Cast your mind back to the first time you interacted with an AI chatbot – you probably thought it was pretty high-tech right? Source But times change! Chatbots are now the fastest-growing brand communication channel out there. In fact, 67% of global consumers had an interaction with a chatbot over the last 12 months. You […]
Artificial Intelligence and Machine Learning, Chatbot Development
The Rise of the Chatbots: AI Chatbot Development Past, Present & Future
08
Apr
Apr
Cast your mind back to the first time you interacted with an AI chatbot – you probably thought it was pretty high-tech right? Source But times change! Chatbots are now the fastest-growing brand communication channel out there. In fact, 67% of global consumers had an interaction with a chatbot over the last 12 months. You […]
Business Process Optimisation, Chatbot Development, Custom CRM Development, Sales Automation, Software Development
Business Solutions for a Growing Company
20
Jul
Jul
Is your company starting to grow? There are some good signs that your business is taking off, such as increased revenue, a larger customer base and the need for new staff. However, with business growth comes the need for additional technology to make your life easier. Here are some of the best business solutions your […]
13
Jul
Jul
Chatbots have become an almost essential part of business now. We see them on social channels and websites alike. As technology grows and allows us to do more, we can build a better customer experience. It’s not about replacing the human connection between businesses and customers, but giving people a range of options. Bots for […]
Artificial Intelligence and Machine Learning, Business Process Optimisation, Chatbot Development, Custom CRM Development, Sales Automation, Software Development
Artificial Intelligence for Business: The Human Connection
28
Jun
Jun
Artificial intelligence (AI) is all around us. In our homes, workplaces and almost everywhere we go. In fact, you probably engage with AI on a daily basis and don’t even realise it. But before you start to panic that the machines are quietly gathering together to bring society to its knees, we thought we’d set […]
Artificial Intelligence and Machine Learning, Chatbot Development
Chatbots and The Importance of Being Accessible
04
May
May
In the modern world, you need to be accessible to customers. That doesn’t mean waiting by the phone at all hours of the night. In fact, many customers don’t even want to reach you by phone. The future of customer engagement lies in chatbots. Types of chatbots for business There are several types of chatbots […]
Artificial Intelligence and Machine Learning, Chatbot Development
Reasons an Artificial Intelligence Chatbot Improves Customer Service
23
Mar
Mar
Deploying an artificial intelligence chatbot on your website can have a stack of benefits, for you and your customers. For you, it takes mundane enquiries away from staff who could be doing more important work. It also turns your website into a more effective sales machine. But, as we know, customers should be at the […]
Artificial Intelligence and Machine Learning, Chatbot Development
Is Artificial Intelligence Really Taking People’s Jobs?
09
Mar
Mar
The world is in a difficult place right now, with so much uncertainty around us. So, it’s natural for people to start worrying about job security. For years, people have feared artificial intelligence is taking jobs from humans, but how true is that in reality? Certainly, machines have helped speed up production in factories. Rather […]
Artificial Intelligence and Machine Learning, Chatbot Development
What Type of Chatbot is Right for Your Business?
16
Feb
Feb
As your business starts to grow, you need to find efficiencies. You go through a constant battle to make life easier for yourself, while still keeping customers happy. On the best solutions is a chatbot. A chatbot delivers consistent messaging, improves customer service, helps with lead generation and sales plus so much more. However, there’s […]