Integrating a chatbot or AI assistant into your business can significantly enhance customer engagement, streamline operations, and boost efficiency. With 24/7 availability, AI-driven solutions can handle routine inquiries, provide instant support, and free up your team to focus on more complex tasks. At Human Pixel, we specialise in creating intelligent, tailored AI systems that adapt to your business needs, improving user experience while reducing costs and increasing productivity. What sets our chatbots apart is the seamless handover between the automated AI and human agents, ensuring users are never stuck in frustrating bot loops. Our systems are smart enough to know when to involve a human, making the overall interaction more efficient and user-friendly.
Call us now on 1300 0 HUMAN or connect with Sarah, our AI assistant. You can ask Sarah to showcase examples of chatbots we’ve built, explore use cases, or simply leave your details with her instead of filling out a form. Sarah can guide you through all your queries, making it easier and faster to get the information you need.
Below are some recent proof of concepts created to showcase our skills.
Discover how a custom chatbot platform helped Equifax and the Alcohol and Drug Foundation transform their customer service operations. By integrating advanced AI models, the solution reduced call volumes and enhanced user engagement, handling over 1,000 conversations daily without human intervention. Download the case study to learn more about the platform’s key features and its impact.
We’ve included some ideas below for Artificial Intelligence Chatbots, but as is the nature of Artificial Intelligence Systems, the options are truly endless. Human Pixel is able to Consult, Plan, Develop, Test, Deliver and Maintain Artificial Intelligence Systems for any business outcome.
‣ Boost productivity and knowledge retention
‣ Instant answers and personalised training
‣ Simplifies onboarding and development
‣ Training docs, quizzes, and scoring
‣ Accessible via intranet, website, or internal portals
‣ Custom tracking and analytics
Sales and Lead Generation Artificial Intelligence Chatbot on Large Language Models to provide information and generate leads from website visitors
A chatbot to handle complex requests about Australian schools and teachers including school size, payscales, and other requirements. Designed to provide fast information from hundreds of data sources.
A self serve drug and alcohol support chatbot designed to step visitors through a journey to the right information on the website or other Government and Non-Government support services.
“Adam Winchester was a proactive, collaborative, and key contributor to the successful delivery of CommBank’s CeBA chatbot, bringing structure and engagement to the project.”
Adam Winchester managed the rollout of the Commonwealth Bank’s chatbot CeBA.
The team and I enjoyed working with Adam. We particularly appreciated his commitment, openness and willingness to collaborate closely. He brought great structure to our interactions and I found him to be proactive and very engaged.
He was an affable presence around the office and was more than happy to assist with anything we required. He was key to us delivering CeBA!
SCRUM Master
Tim Alice
“They always provided white glove service and had a very hands-on approach.”
The initial release reduced incoming calls by 40%, and now over 50% of questions are handled directly by the functionality. Human Pixel Pty Ltd thoroughly documented the entire process and was communicative throughout. They consistently provided efficient, high-quality work.
Human Pixel acknowledges the Traditional Custodians of the lands on which we work and live, and we recognise their continuing connection to land, waters, and community. We pay our respects to Elders past, present, and emerging. We extend that respect to all Aboriginal and Torres Strait Islander peoples and recognise their enduring cultural heritage across Australia.
