Digital transformation is starting to shape every aspect of our lives, and AI mind mapping is definitely part of that. People are increasingly turning towards innovative technologies like AI mind mapping to enhance their personal and professional goal setting. Revolutionising Goal Setting with AI Mind mapping has long been a preferred technique for brainstorming, organising […]
Business Consulting, Customer Support
Balancing Act: How to Handle Multiple Tickets and Keep Customers Happy
15
Nov
Nov
Customer support can sometimes feel like a juggling act. You’ve got a variety of customer requests coming your way, each with its own level of urgency. The key is to keep them all in the air, ensuring none fall through the cracks. Here are some tips for handling multiple tickets while keeping customers happy. Prioritise […]
10
Nov
Nov
Professional development isn’t a set and forget process. Rather, it’s an ongoing process that goes far above job performance alone. It’s about improving your skills, knowledge, resilience and leadership skills to advance your career and open the door to opportunities. By continually innovating and pushing boundaries, you can supercharge your professional growth. Beyond Job Performance […]
Artificial Intelligence and Machine Learning, Business Process Optimisation, Custom CRM Development, Software Development
Evolving Trends in Software Development: What Every Developer Should Know
09
Nov
Nov
The world of software development is constantly evolving. For developers, this means staying on top of trends, which typically indicates where the industry is headed. By always learning and taking notice of trends, you can ensure your skills don’t become obsolete. Here are a few evolving trends to be mindful of. Cloud-Native Application Development Cloud-native […]
09
Nov
Nov
Congruence may be a mathematical or geometric term, but it also applies to process mapping. In short, congruence typically describes two items that are the same shape and size. For example, two triangles with exactly the same sides. However, they don’t need to be identical in appearance – one triangle could be green and the […]
Business Consulting, Business Process Optimisation, Custom CRM Development
Maintaining Customer Satisfaction Amidst Challenges
09
Nov
Nov
In customer service, there are always going to be difficult or unsatisfied customers. Also, delivering bad news is never an enviable task. So, how do you manage customers in such a way that they still remain satisfied? Here are some tips. 1. Prepare Thoroughly Before reaching out to the customer, gather all the facts and […]
Artificial Intelligence and Machine Learning, Business Process Optimisation, Custom CRM Development, Industry, Software Development
Unlocking the Potential of Quantum Computing: Practical Applications for Businesses
08
Nov
Nov
Quantum computing isn’t just another buzzword. It’s a technological advancement set to change the way we do business and certainly how we design software. Impressively, quantum computing aims to solve problems that previously couldn’t be solved. For CTOs, staying on top of quantum computing is not just about keeping up—it’s about leading the charge. […]
Artificial Intelligence and Machine Learning, Business Process Optimisation
Unlocking the Potential of AI-Powered Mind Mapping for Enhanced Decision-Making
07
Nov
Nov
Just like technology evolves, our intelligence also evolves to adapt to the world around us. While the human intelligence journey is guided by a concept called Massively Augmented Intelligence Planning (MAIP), we’ll look to this in the future. First, we need to focus on the present, and for that, we’re going to explore Augmented Intelligence […]
03
Nov
Nov
In the business world, and indeed in general life, we all experience crisis situations that test our resilience. How you deal with difficult situations in your professional life can shape your career, and by facing challenges head-on, you may discover new solutions. Let’s look at some of the best ways to deal with a crisis. […]
02
Nov
Nov
Testing software during development and prior to product launch is an essential part of the process. It ensures software meets user needs and works as intended. Automated testing, using technology such as AI and machine learning, has become increasingly popular in recent years, but there are many reasons why manual testing is still crucial. Exploratory […]