There are so many great CRMs out there – picking one should be a breeze! Let’s narrow it down to four of the best – Zoho One vs Salesforce vs Hubspot vs Dynamics CRM. This should be a walk in the park! Okay, so you’ve heard that Dynamics can be easy for teams that already […]
Artificial Intelligence and Machine Learning, Chatbot Development
Custom Chatbot Development 101: How To Get Started
27
Jul
Jul
Imagine telling your employees that they need to be online 24/7 on your business website to answer your customers’ questions. After all, the customer is king, right? The next thing you know, you have a mass resignation on your hands with people waving goodbye left, right, and centre. So, what do you do? How do […]
14
Jul
Jul
Choosing the right software to optimise your business processes isn’t easy. From off-the-shelf solutions like WooCommerce to full-service custom software, there’s an abundance of choices out there – and don’t even get us started on wrangling the jargon. API, ERP, UI, VCF, CPQ, CXM, NLP, SFA… Trying to make sense of it all might just […]
Business Process Optimisation, Sales Automation, Software Development
The Importance of Business Process Improvement
21
Jun
Jun
How important is business process improvement? We’ve all felt that sinking feeling on the first day in a new job. You walk in, your eyes bright with hope, and get handed a lead tracking spreadsheet that looks like it was made when dinosaurs roamed the earth. When you suggest an alternative method, you’re shot down. […]
Custom CRM Development, Sales Automation, Software Development, Zoho One
Zoho One Review: The Ultimate Unified Business Solution Suite
07
Jun
Jun
So you’ve been asked to make a final recommendation for a business operating system. You need to get it right. You’re sweating, you feel like all eyes in the office are on you. You… really need to chill out. Source Honestly, mate, it’s all going to be fine. You know why? Because we have the […]
Artificial Intelligence and Machine Learning, Chatbot Development
The Rise of the Chatbots: AI Chatbot Development Past, Present & Future
26
May
May
Cast your mind back to the first time you interacted with an AI chatbot – you probably thought it was pretty high-tech right? Source But times change! Chatbots are now the fastest-growing brand communication channel out there. In fact, 67% of global consumers had an interaction with a chatbot over the last 12 months. You […]
Artificial Intelligence and Machine Learning, Business Process Optimisation, Chatbot Development, Custom CRM Development, Sales Automation
Business Improvement and the End of Financial Year
12
May
May
Is the end of financial year a great time to run out and buy a new car on sale? Maybe not every year. But the end of the financial year brings you a unique opportunity to set your business up for success. And it’s about much more than snagging an EOFY special deal. Here’s why […]
28
Apr
Apr
If one of your mates walked into the pub wearing a tailored suit, we reckon we know what you’d say. (Source) After all, why fork out for a custom item when your old Bermuda shorts are doing the job just fine? We have some bad news for you. Your Bermudas are not doing just fine. […]
Artificial Intelligence and Machine Learning, Chatbot Development
The Rise of the Chatbots: AI Chatbot Development Past, Present & Future
08
Apr
Apr
Cast your mind back to the first time you interacted with an AI chatbot – you probably thought it was pretty high-tech right? Source But times change! Chatbots are now the fastest-growing brand communication channel out there. In fact, 67% of global consumers had an interaction with a chatbot over the last 12 months. You […]
23
Mar
Mar
When we say that implementing a Customer Relationship Management (CRM) system can be life-changing, you might think we’re being dramatic. (Source) But you know what? We’re sticking to our guns! With the right CRM system, your team can become: More efficient More profitable Happier in their jobs (seriously) We’ll show you the stats to prove […]