In customer service, there are always going to be difficult or unsatisfied customers. Also, delivering bad news is never an enviable task. So, how do you manage customers in such a way that they still remain satisfied? Here are some tips. 1. Prepare Thoroughly Before reaching out to the customer, gather all the facts and […]
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customer experience
Business Process Optimisation, Chatbot Development, Custom CRM Development, Web Development
Website Development: Exploring the Human Side
01
Apr
Apr
Hang on, what do humans have to do with website development? We’re glad you asked. In fact, humans have EVERYTHING to do with website development. After all, it’s not robots who are clicking on your links and buying your products and services. Here’s why humans are the most crucial part of website design. The customer […]