In customer service, there are always going to be difficult or unsatisfied customers. Also, delivering bad news is never an enviable task. So, how do you manage customers in such a way that they still remain satisfied? Here are some tips. 1. Prepare Thoroughly Before reaching out to the customer, gather all the facts and […]
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customer relationship
01
Sep
Sep
When it comes to building customer relationships, there are two main types of businesses. There’s those who do it well, and those who don’t. We don’t know about you, but without clients, most businesses wouldn’t exist. Can you imagine sitting in a retail store all day with no customers? Your product displays would look great, […]