Want to hear a scary story? A customer calls and they want to place a big order, right away. They’ve spoken to your sales rep Jane about the package they want and she’s promised them a deal. The problem? Jane’s on holiday in Bali. You can’t reach her, and you don’t know where she stored […]
business process consultant
Your customer expects a status update ASAP. But to give her an update, you need to reach out to three different employees to see if they’ve completed their part of the project. And each of these employees has a different tracking process, so it takes donkey’s years to figure out what the heck is going […]
You’ve probably heard about sales automation and wondered if it’s right for you. Well, if you sell anything on any scale, it probably is. Sales automation is one of the most beneficial business process improvements you’ll ever make. You’ll be able to manage leads better, set up workflows for consistent service and get all the […]
If you’re like most businesses, you’ve probably just realised that June is upon us and you’re wondering where the first half of another year has gone. Does that sound about right? Well, the best thing is, there’s a new financial year coming, and you’ve got a chance to step back, reset and start business planning. […]
Does your office run as efficiently as you’d like? Do you know how much your daily inefficiencies really cost? Business processes can make or break you, so here’s exactly why business improvement should be on the top of your to-do list. Poor business processes cost money Time is money, and basically, poor business processes equate […]
We’ve written extensively about business automation and business process improvement in the past. It’s a concept that all business owners should get their head around if they want growth. Today, we want to talk about the flow-on effects of business automation, so here’s a quick recap: Automating business process is smart because it increases accuracy, […]
Something every business has in common is a desire to grow. We wouldn’t be in business if we didn’t have dreams of expanding, growing and improving along the way. However, many businesses fall into a pretty common trap too. Thinking that generating more leads is the magical secret to unbridled growth. While leads are certainly […]
Many businesses left the office at the end of 2020 pretty happy to see the back of the year. 2021 promised great things, a return to normalcy, and plenty of business improvements. However, we’re now at the end of January, and some are finding that not everything has gone to plan. The issue is, most […]
We’d be willing to guess that plenty of business owners, managers and executives gleefully toasted the end of 2020. To put it lightly, it was a challenging year for everybody. So, for those businesses who are excited about making 2021 the year that things turn around, planning is crucial. While there is certainly still some […]
For many businesses, 2020 was a year to forget. With closures, restrictions, shutdowns and losing staff, many companies experienced challenges. This type of disruption meant a lot playing catch-up all year. So, with a new year upon us, it’s time to turn attention back to long-term business planning. Projects like the implantation of business automation […]