Are your internal business processes letting you down? You wouldn’t be on your own there. Most businesses have certain ways of doing things, and they’re not always the best ways. Clunky processes lead to employee frustration, lost sales, poor customer feedback and a host of other problems you’d probably rather avoid. A process discovery workshop […]
business process consultant melbourne
How important is business process improvement? We’ve all felt that sinking feeling on the first day in a new job. You walk in, your eyes bright with hope, and get handed a lead tracking spreadsheet that looks like it was made when dinosaurs roamed the earth. When you suggest an alternative method, you’re shot down. […]
Your customer expects a status update ASAP. But to give her an update, you need to reach out to three different employees to see if they’ve completed their part of the project. And each of these employees has a different tracking process, so it takes donkey’s years to figure out what the heck is going […]
In the previous blogs in this series, we’ve had a look at how to identify broken business processes. We’ve also looked at the impact broken process can have on your business. Toady, we’re going to look at why it’s important to focus on business process optimisation. Business process optimisation is all about finding smarter ways […]
Welcome to the first blog in our series on business process improvement. In the modern world, process drives so much about the way we work. Some processes are manual, some are more technology-based, but all of them are crucial to productivity and efficiency. So many businesses recognise that productivity is low, or that profits aren’t […]
Change is happening in most workplaces around the world every day. If it’s not major changes, it’s minor ones. Any upheaval in the office can cause a range of emotions among staff, ranging from joy to fear. Often, it’s just frustration because they don’t know why change is occurring. However, if you’re doing change right […]
You may have heard the term business process consultant before, but do you know what they really do? Understanding processes is certainly an important part of any growing business, and experienced consultants can help. Here’s all about business process consultants and also how they can rescue your company. What is a business process consultant? A […]