Welcome to the first blog in our series on business process improvement. In the modern world, process drives so much about the way we work. Some processes are manual, some are more technology-based, but all of them are crucial to productivity and efficiency. So many businesses recognise that productivity is low, or that profits aren’t […]
What a year it’s been for business! Unfortunately for many companies, it hasn’t been their best year because the Covid-19 pandemic has forced closures and shutdowns. However, with most Australian states starting to come out the other side, it’s time to focus on how to successfully restart your business. Every business is different, and unfortunately, […]
If you’re in business, the chances are you’ve heard of Zoho One. But did you know it’s more than just a great CRM? It’s certainly a great tool to help with sales pipelines, customer management and marketing, but the full suite of applications offers so much more. Let’s take a look at some of the […]
Using a customer relationship management (CRM) system has become integral to businesses. They allow you to manage clients, leads, sales, workflows and so much more. There are plenty of off-the-shelf solutions out there, such as Zoho One, Salesforce and HubSpot. But some companies also choose to have their own custom systems made. Which is better? […]
Change is happening in most workplaces around the world every day. If it’s not major changes, it’s minor ones. Any upheaval in the office can cause a range of emotions among staff, ranging from joy to fear. Often, it’s just frustration because they don’t know why change is occurring. However, if you’re doing change right […]
The term ‘machine learning’ probably means different things to different people. For devotees of the Terminator franchise, they might worry about an evil computer system becoming self-aware and sending robots back in time to kill us. Fortunately, that’s not what it’s about, and for most of us it means awesome business improvement. Artificial intelligence and […]
With businesses starting to re-open or get back to some semblance of normality, where does remote work fit into the new normal? A study from Atlassian reports that around 70% of Australians say their job satisfaction and work-life balance has improved thanks to remote work. So, is remote work in Australia the new normal, or […]
The user experience is arguably the most integral part of your website. There’s no doubt that people form an instant impression about your brand, based on the look and feel of your site. In fact, it takes about 50 milliseconds for people to judge your site. With so much riding on the digital side of […]
We’re not telling you anything new when we say that 2020 has tested everybody’s patience. From casual staff through to CEOs, the new business landscape has been, to say the least, challenging. One of the biggest hurdles, of course, has been how to keep things running smoothly while accommodating remote work and flexible conditions. Businesses […]
Choosing the right CRM marketing software for your business is extremely important. It’s an investment both financially, and also takes time for staff to learn the new system. Most people would agree that great CRM marketing software can revolutionise the way you do business, but how do you know which is right for you? Here’s […]