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process discovery

Potential Wins from Congruent Process Maps

business process optimisation

Congruence may be a mathematical or geometric term, but it also applies to process mapping. In short, congruence typically describes two items that are the same shape and size. For example, two triangles with exactly the same sides. However, they don’t need to be identical in appearance – one triangle could be green and the […]

Mitigation of Process Mapping Mistakes with Best Practices

business process optimisation

When you embark on a process mapping project, following some best practices is important. This will help you avoid common mistakes and ensure your process maps are thorough, clear and fit for purpose. Here are some of the ways you can avoid potentially costly mistakes when process mapping. Thorough Documentation Remember that a process map […]

Discovering Process Maps: Fixing Common Mistakes

process mapping

A process map helps people understand how to do things better. From admin processes to marketing, process maps are an important part of fixing broken business processes. In this article, we’ll talk about common problems people face when mapping processes. Mixing up symbols The idea of a process map is to make processes easy to […]

Common Process Mapping Mistakes

business process optimisation

Process mapping, in very simple terms, is a way to visually map out business workflows and processes. It’s a crucial part of understanding your daily operations, and more importantly, it’s the first step in finding ways to increase productivity. Here are some of the common mistakes we see people make when undertaking process mapping. Insufficient […]

How to Run Your Own Process Discovery Workshop

process discovery workshop

Are your internal business processes letting you down? You wouldn’t be on your own there. Most businesses have certain ways of doing things, and they’re not always the best ways. Clunky processes lead to employee frustration, lost sales, poor customer feedback and a host of other problems you’d probably rather avoid. A process discovery workshop […]

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