Congruence may be a mathematical or geometric term, but it also applies to process mapping. In short, congruence typically describes two items that are the same shape and size. For example, two triangles with exactly the same sides. However, they don’t need to be identical in appearance – one triangle could be green and the […]
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business process consultant
Artificial Intelligence and Machine Learning, Business Process Optimisation, Custom CRM Development, Industry, Software Development
Unlocking the Potential of Quantum Computing: Practical Applications for Businesses
08
Nov
Nov
Quantum computing isn’t just another buzzword. It’s a technological advancement set to change the way we do business and certainly how we design software. Impressively, quantum computing aims to solve problems that previously couldn’t be solved. For CTOs, staying on top of quantum computing is not just about keeping up—it’s about leading the charge. […]
03
Nov
Nov
In the business world, and indeed in general life, we all experience crisis situations that test our resilience. How you deal with difficult situations in your professional life can shape your career, and by facing challenges head-on, you may discover new solutions. Let’s look at some of the best ways to deal with a crisis. […]
31
Oct
Oct
When you embark on a process mapping project, following some best practices is important. This will help you avoid common mistakes and ensure your process maps are thorough, clear and fit for purpose. Here are some of the ways you can avoid potentially costly mistakes when process mapping. Thorough Documentation Remember that a process map […]
Business Process Optimisation, Custom CRM Development, Sales Automation
Discovering Process Maps: Fixing Common Mistakes
23
Oct
Oct
A process map helps people understand how to do things better. From admin processes to marketing, process maps are an important part of fixing broken business processes. In this article, we’ll talk about common problems people face when mapping processes. Mixing up symbols The idea of a process map is to make processes easy to […]
Business Process Optimisation, Custom CRM Development, Software Development, Web Development
Implementing a Customer-First Approach: Key Strategies for Project Managers
17
Oct
Oct
No matter what you do in business, the customer is an integral part of your success. Without them, your business has no reason to exist. As such, you can’t overlook the importance of satisfying your customers. Here’s what project managers should consider in every project to ensure customer needs are met. Understand your customers Firsty, […]
16
Oct
Oct
Process mapping, in very simple terms, is a way to visually map out business workflows and processes. It’s a crucial part of understanding your daily operations, and more importantly, it’s the first step in finding ways to increase productivity. Here are some of the common mistakes we see people make when undertaking process mapping. Insufficient […]
06
Sep
Sep
Are your internal business processes letting you down? You wouldn’t be on your own there. Most businesses have certain ways of doing things, and they’re not always the best ways. Clunky processes lead to employee frustration, lost sales, poor customer feedback and a host of other problems you’d probably rather avoid. A process discovery workshop […]
Business Process Optimisation, Sales Automation, Software Development
The Importance of Business Process Improvement
21
Jun
Jun
How important is business process improvement? We’ve all felt that sinking feeling on the first day in a new job. You walk in, your eyes bright with hope, and get handed a lead tracking spreadsheet that looks like it was made when dinosaurs roamed the earth. When you suggest an alternative method, you’re shot down. […]
Artificial Intelligence and Machine Learning, Business Process Optimisation, Chatbot Development, Custom CRM Development, Sales Automation
Business Improvement and the End of Financial Year
12
May
May
Is the end of financial year a great time to run out and buy a new car on sale? Maybe not every year. But the end of the financial year brings you a unique opportunity to set your business up for success. And it’s about much more than snagging an EOFY special deal. Here’s why […]