Customer support can sometimes feel like a juggling act. You’ve got a variety of customer requests coming your way, each with its own level of urgency. The key is to keep them all in the air, ensuring none fall through the cracks. Here are some tips for handling multiple tickets while keeping customers happy. Prioritise […]
Tag Archives:
crm development company
Business Process Optimisation, Custom CRM Development, Software Development, Web Development
Implementing a Customer-First Approach: Key Strategies for Project Managers
17
Oct
Oct
No matter what you do in business, the customer is an integral part of your success. Without them, your business has no reason to exist. As such, you can’t overlook the importance of satisfying your customers. Here’s what project managers should consider in every project to ensure customer needs are met. Understand your customers Firsty, […]
Custom CRM Development, Sales Automation
Nurturing Customer Engagement for Building Strong and Lasting Customer Relationships
16
Oct
Oct
The importance of building lasting customer relationships can’t be understated. No matter what type of business you’re in, repeat business is effectively business you don’t need to chase. So, the more loyal customers you have, the less expensive your marketing campaigns become. Plus, engaged, loyal and happy customers are more likely to share their experiences […]
Business Process Optimisation, Custom CRM Development, Sales Automation, Software Development
The Value of CRM Consulting in Business Operations
10
Jul
Jul
CRM consulting is transforming the way businesses operate on a daily basis. By improving efficiency and effectiveness, Customer Relationship Management (CRM) systems have, in many ways, replaced the old idea of a customised operating system. Essentially, that’s because CRMs can do so much. From managing customer relationships to automating workflows, there are plenty of things […]
Business Process Optimisation, Sales Automation, Software Development, Zoho One
How to Integrate Your Phone System with a CRM
05
Dec
Dec
With so much of today’s business landscape going digital, it’s no surprise to learn that most companies use cloud-based phone systems. What you might not know though, is you can integrate such phone systems with your CRM to streamline your processes even further. And how good is that word – streamline? Everybody wants to streamline […]
Custom CRM Development, HubSpot, Sales Automation, Salesforce, SuiteCRM, Zoho One
How to Integrate a Website Enquiry Form with a CRM
23
Aug
Aug
Do you get excited by the prospect of optimising your business systems? Does improving the customer experience get you out of the bed in the morning? We get it. Us too. That’s why we thought we’d share a little information on website enquiry forms and CRMs. Mainly why the two should be integrated, and how […]
Custom CRM Development, HubSpot, Sales Automation, Salesforce, Zoho One
Zoho One vs Salesforce vs Hubspot vs Dynamics CRM: Which Should You Pick?
09
Aug
Aug
There are so many great CRMs out there – picking one should be a breeze! Let’s narrow it down to four of the best – Zoho One vs Salesforce vs Hubspot vs Dynamics CRM. This should be a walk in the park! Okay, so you’ve heard that Dynamics can be easy for teams that already […]
23
Mar
Mar
When we say that implementing a Customer Relationship Management (CRM) system can be life-changing, you might think we’re being dramatic. (Source) But you know what? We’re sticking to our guns! With the right CRM system, your team can become: More efficient More profitable Happier in their jobs (seriously) We’ll show you the stats to prove […]
Business Process Optimisation, Chatbot Development, Custom CRM Development, Sales Automation, SMS Automation
Business Process Automation for SMEs
28
Jul
Jul
Human Pixel CEO Alex Kain recently spoke to the Business Essentials Daily podcast, and the main talking point was business process automation for SMEs. Here’s a run-down of the key points. Identifying the problem is crucial When considering automation, it’s important to look at the real problem. For small to medium enterprises, one of the […]
Business Process Optimisation, Custom CRM Development, HubSpot, Sales Automation, Salesforce, Zoho One
The Benefit of CRM Consulting Services
15
Jul
Jul
As your business grows, the idea of investing in a customer relationship management (CRM) system becomes more urgent. These systems help with a range of things from maintaining customer data, sales automation, improving customer support, marketing automation and remarketing, plus much more. But getting the right one for your business, or even getting tailored solutions […]