Purchasing a CRM for your business is a big investment. As such, you want to make sure the one you choose is fit for your purposes. You generally need to consider 5 main things when choosing CRMs: Your goals Is it easy to use? Your budget Scalability Integrations Let’s take a more detailed look at […]
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crm development company
08
Jun
Jun
You may have heard the term ‘CRM marketing’ and wondered what it’s all about. Well, we’re going to tell you! Firstly, you’ll need to understand that a CRM (customer relationship management system) is a valuable piece of technology. Depending on the program, it can range in complexity from just gathering and storing customer information through […]
Business Process Optimisation, Custom CRM Development, Sales Automation
Getting the Most Out of Your Customer Management Software
18
May
May
If you’ve invested in customer management software, but you’re not seeing results, there could be a valid reason. In order to get the most out of your software, there are a few simple things you can do to maximise its potential. What is customer management software? Customer management software is also commonly known as a […]
18
Mar
Mar
One of the often-overlooked functions of a CRM is lead scoring. We tend to put a lot of emphasis on workflows, sales automation and building process that make life easy for the sales team. But lead scoring often gets forgotten, and there are plenty of reasons why it shouldn’t be. Lead scoring is the art […]
Custom CRM Development, HubSpot, Sales Automation, Salesforce, SuiteCRM, Zoho One
The Best CRMs for Your Business
16
Mar
Mar
So, your business is growing, leads are coming in thick and fast, but you’re still not converting the way you hoped? CRMs are a simple tool that improves efficiency, productivity and helps you convert more leads. With a range of functions such as leads scoring, automated customer communications and collaboration tools, your sales team can […]
Business Process Optimisation, Custom CRM Development, Software Development
What is API Integration and How Does it Help Your Business?
02
Mar
Mar
Have you ever wondered how different platforms and applications talk to each other seamlessly? In most cases, it’s thanks to API integration. API integration is used in so many businesses, for functions you may not even think about. Here’s how APIs can help expand and improve your business. What is API integration? Firstly, let’s discuss […]
26
Feb
Feb
If you’ve ever looked into using a customer relationship management (CRM) system for your business, then you’ve likely heard of HubSpot. Its one of the most recognised CRM’s out there, and it’s popular among all businesses large and small. But what exactly does it do? Here’s just some of the ways you can HubSpot to […]
Custom CRM Development, Digital Marketing, Sendle, Web Development
How to Improve the Customer Journey for e-Commerce
24
Feb
Feb
There are three key things matter for an e-Commerce business. First is building your brand, because customers need to recognise and trust you. Second is lead generation, because without new customers, you don’t get very far. Third, and perhaps most importantly is conversion. Leads are great, but if you’re not converting them into sales, what’s […]
11
Feb
Feb
A CRM, or customer relationship management system is the perfect way to enhance your sales operations. Theses software program help you manage customer data, streamline customer interactions and automate repetitive tasks. You’ll get better efficiency, less complaints, and in theory, you should be making more sales and money. But how do you know if you […]
26
Jan
Jan
The rise of customer relationship management (CRM) systems has been fast. Especially over the last 12 months, with people disconnected from their offices, a CRM is a valuable tool for keeping things running smoothly. Many CRMs like Zoho, for example, offer a whole range of tools for communication, collaboration, customer service and much more. CRM […]