Chatbot companies in Australia are being inundated with development requests due to the surge in popularity of chatbots. Businesses are seeing incredible efficiency benefits, in areas such as customer service, sales, information gathering. But chatbots can benefit all businesses a little differently. Chatbot companies in Australia can recharge your business Efficiency is perhaps the biggest […]
Our Thoughts On: Chatbot Development
We love Chatbot Development. It’s one of our passions. Our Chatbots serve many different purposes, including Customer Service, Pre-sales, Logged-in Customer Account Enquiries and Live Agent Assist.
When we start a Chatbot Development for a customer, we have a process which we work through collaboratively which will define what the outcomes of the Chatbot Development are.
There are essentially three different types of Chatbots.
- Starting with a Flow Chatbot, which is essentially a tree-based chatbot.
- Next, Artificial Intelligent Chatbot, which can “learn” or be trained based on keywords and intent based information
- Finally, we have a Hybrid chatbot. As the name suggests, this is a combination of the two.
Creating a Chatbot doesn’t need to be complex, but it does need great planning. For this purpose, we start with really understanding your business and outcomes first.
If you’re planning a Chatbot Development, then have a chat to us first on 1300 048 626 or by sending us a message on our contact page.
Artificial Intelligence and Machine Learning, Chatbot Development
What an AI Chatbot Development Company Can Do for You
24
Jul
Jul
If you’re in business, you would have heard a lot of buzz about chatbot development in recent years. Artificial intelligence and machine learning now plays an integral part in daily operations through all industries. Many business operators know a little about artificial intelligence (AI), but perhaps not specifically what an AI chatbot development company can […]
Artificial Intelligence and Machine Learning, Chatbot Development
Human Pixel CEO Alex Kain Talks Artificial Intelligence in Customer Service and Taking Your Business Online
08
Jul
Jul
In July 2020, Human Pixel CEO Alex Kain sat down for a video interview with Outcomes Business Group founder David Guest. In a wide-ranging discussion, Alex and David discussed how Human Pixel and Alex personally are getting through the Covid-19 pandemic. Alex also discussed the rise of artificial intelligence in customer service, and how businesses […]
Artificial Intelligence and Machine Learning, Chatbot Development
Chatbot Development Sydney: 3 Common Types of Bots
03
Jul
Jul
When you’re looking for chatbot development in Sydney, there are a few things you should be aware of before you even start. Artificial intelligence and machine learning is a great way to enhance your business, and also save time and money. However, not all chatbots are the same, rather they have very different use cases. […]
Announcements, Artificial Intelligence and Machine Learning, Chatbot Development, Software Development
Human Pixel Recognised with 9 Awards by The Manifest
29
Jun
Jun
In June 2020, globally trusted online resource, The Manifest, published its awards for their top companies throughout Australia and the world. The Manifest is relied upon by business decision makers, so we’re honoured to be recognised as one of the top chatbot development companies in the world. Named among the best chatbot development companies, and […]
Artificial Intelligence and Machine Learning, Chatbot Development, Voice First Development
Chatbot Agency: Apps and Bots with No User Interface
15
Jun
Jun
Have you ever used a smart home assistant like Amazon Echo, Google Home, or even Apple’s Siri? If you have, you’ve already experienced the shift towards conversational apps and bots that require no user interface of their own. These voice-controlled systems make it easy for users to interact without the need to press buttons or […]
Artificial Intelligence and Machine Learning, Chatbot Development
The Benefits of a Chatbot on Your Website
05
Jun
Jun
Have you ever wondered why so many websites now have chatbots popping up while you browse? It looks like a handy tool for asking questions, but the benefits go a lot deeper. Businesses are constantly looking for more productive ways to connect with customers. Artificial intelligence opens up a whole new way of running your […]
22
May
May
Artificial intelligence and machine learning are some of the booming industries as businesses look to get ahead. Likewise, this means the demand for people who can build quality chatbots has never been higher. But how exactly do you become a chatbot developer? Let’s take a closer look at the skills you need to turn yourself […]
Announcements, Artificial Intelligence and Machine Learning, Chatbot Development
Human Pixel Launches New Chatbot Platform
12
May
May
Like all good chatbot development companies, we’re always looking to refine our products and deliver the best performance for our clients. The digital landscape is constantly changing, but the need for humans to interact easily with technology remains a key focus for our team. This is the key principle that underpins the development of our […]
Artificial Intelligence and Machine Learning, Chatbot Development
Why You Need a Customer Support Chatbot in 2020
17
Apr
Apr
If you’ve visited a few business websites in the last 12 months, you will notice the increasing number of live chat functions. These are also known as chat bots, and while you may think you’re speaking to a real person, you’re actually not. These artificial intelligence programs are set up to answer customer service queries […]