If your business is beginning to grow, you’ve probably heard about Customer Relationship Management (CRM) systems. Perhaps you’ve thought it’s about time to set yourself for further growth. That’s the beauty of quality CRM integration, because the best products will grow with your business. When it comes to CRM software, Salesforce is one of the […]
Have you ever used a smart home assistant like Amazon Echo, Google Home, or even Apple’s Siri? If you have, you’ve already experienced the shift towards conversational apps and bots that require no user interface of their own. These voice-controlled systems make it easy for users to interact without the need to press buttons or […]
With so much of the business world moving online, security has become a major concern. Businesses need to protect their data, and more importantly, customers need to feel secure providing information. There’s now an easier way to verify your customers’ identities, with Australia Post Digital ID. What is Australia Post Digital ID? Australia Post Digital […]
Have you ever wondered why so many websites now have chatbots popping up while you browse? It looks like a handy tool for asking questions, but the benefits go a lot deeper. Businesses are constantly looking for more productive ways to connect with customers. Artificial intelligence opens up a whole new way of running your […]
Are your customer support staff are run off their feet? Perhaps customer issues aren’t being resolved efficiently? Maybe your business has just experienced growth, and you’re struggling to keep up with customer demands. It’s stressful, but growing pains are the best problems to have. Fortunately, Zoho Desk support is there to help regain control over […]
Artificial intelligence and machine learning are some of the booming industries as businesses look to get ahead. Likewise, this means the demand for people who can build quality chatbots has never been higher. But how exactly do you become a chatbot developer? Let’s take a closer look at the skills you need to turn yourself […]
It feels like everybody has an app today. You favourite sports clubs, food outlets and everything in between. One of the key pillars of successful marketing is to meet your customers where they already are. This couldn’t be truer when it comes to mobile apps, because we spend so much time on phones and devices. […]
Like all good chatbot development companies, we’re always looking to refine our products and deliver the best performance for our clients. The digital landscape is constantly changing, but the need for humans to interact easily with technology remains a key focus for our team. This is the key principle that underpins the development of our […]
This week, our very own CTO Adam Winchester sits down with host Daniel Rayner on the Process Pioneers podcast. With the world as we know it changing before our eyes, business process optimisation is on everyone’s minds. And that’s exactly what Adam will be having a chat about. What is Process Pioneers? Process Pioneers is […]
Xero has quickly become one of the most popular accounting software programs in the world. In part, this is because it’s a cloud-based accounting solution, which is appealing. Of course, it also has great features but there’s one thing that makes it stand out. Xero integration with third-party software and apps, which makes the administration […]