If you’re working as a customer-facing support, you’ll come across some tough customers from time to time. They might be angry, frustrated, or upset about something, and some are more polite than others. How you manage these customers can make or break a relationship, so here is a quick guide with some tips on managing […]
Our Thoughts On: Sales Automation
When you’re hiring salespeople, you want them to sell, right? Unfortunately, too many salespeople get bogged down in administrative tasks that take away from their ability to do what they do best. That’s why sales automation is so popular, because it frees your staff up to sell.
At Human Pixel, we’ve helped plenty of our clients take back control of their sales department. We do this by integrating proven sales automation processes, because this is where you find efficiencies. We take the mundane tasks away from skilled salespeople, and also remove the risk of human error in admin.
Using tools like Zoho, Salesforce, HubSpot or even a custom CRM, we help our clients work smarter. Let the salespeople do their thing, while our business improvement strategies streamline everything else. If you’d like to find out more, contact us today or check out some of our thoughts on sales automation below.
Artificial Intelligence and Machine Learning, Chatbot Development, Sales Automation, Software Development
Ethical AI and the Future of Automation: Navigating the Digital Crossroads
24
Oct
Oct
While artificial intelligence has been around for a long time, it’s fair to say it was thrust into the mainstream during 2023 following the release of ChatGPT to the general public. There is also no doubt that AI is going to change the world on a massive scale. So, how do we keep AI in […]
Artificial Intelligence and Machine Learning, Chatbot Development, Custom CRM Development, Sales Automation, SMS Automation, Software Development
The Technological Convergence of Biology, Mechatronics, and Software: Unveiling the Future
24
Oct
Oct
In recent years, biology, mechatronics, and software fields have been advancing at an unprecedented pace. When the boundaries between the three fields start to blur, we call it technological convergence. It’s essentially the dawn of a new era of innovation, and this article explores the concept of technological convergence in more detail. Understanding Technological Convergence […]
Business Process Optimisation, Custom CRM Development, Sales Automation
Discovering Process Maps: Fixing Common Mistakes
23
Oct
Oct
A process map helps people understand how to do things better. From admin processes to marketing, process maps are an important part of fixing broken business processes. In this article, we’ll talk about common problems people face when mapping processes. Mixing up symbols The idea of a process map is to make processes easy to […]
Custom CRM Development, Sales Automation
Nurturing Customer Engagement for Building Strong and Lasting Customer Relationships
16
Oct
Oct
The importance of building lasting customer relationships can’t be understated. No matter what type of business you’re in, repeat business is effectively business you don’t need to chase. So, the more loyal customers you have, the less expensive your marketing campaigns become. Plus, engaged, loyal and happy customers are more likely to share their experiences […]
Business Process Optimisation, Custom CRM Development, Sales Automation, Software Development
The Value of CRM Consulting in Business Operations
10
Jul
Jul
CRM consulting is transforming the way businesses operate on a daily basis. By improving efficiency and effectiveness, Customer Relationship Management (CRM) systems have, in many ways, replaced the old idea of a customised operating system. Essentially, that’s because CRMs can do so much. From managing customer relationships to automating workflows, there are plenty of things […]
Business Process Optimisation, Sales Automation, Software Development, Zoho One
How to Integrate Your Phone System with a CRM
05
Dec
Dec
With so much of today’s business landscape going digital, it’s no surprise to learn that most companies use cloud-based phone systems. What you might not know though, is you can integrate such phone systems with your CRM to streamline your processes even further. And how good is that word – streamline? Everybody wants to streamline […]
Custom CRM Development, HubSpot, Sales Automation, Salesforce, SuiteCRM, Zoho One
How to Integrate a Website Enquiry Form with a CRM
23
Aug
Aug
Do you get excited by the prospect of optimising your business systems? Does improving the customer experience get you out of the bed in the morning? We get it. Us too. That’s why we thought we’d share a little information on website enquiry forms and CRMs. Mainly why the two should be integrated, and how […]
Custom CRM Development, HubSpot, Sales Automation, Salesforce, Zoho One
Zoho One vs Salesforce vs Hubspot vs Dynamics CRM: Which Should You Pick?
09
Aug
Aug
There are so many great CRMs out there – picking one should be a breeze! Let’s narrow it down to four of the best – Zoho One vs Salesforce vs Hubspot vs Dynamics CRM. This should be a walk in the park! Okay, so you’ve heard that Dynamics can be easy for teams that already […]
Business Process Optimisation, Sales Automation, Software Development
The Importance of Business Process Improvement
21
Jun
Jun
How important is business process improvement? We’ve all felt that sinking feeling on the first day in a new job. You walk in, your eyes bright with hope, and get handed a lead tracking spreadsheet that looks like it was made when dinosaurs roamed the earth. When you suggest an alternative method, you’re shot down. […]