The digital landscape is always evolving, and chatbots have quickly become a critical tool in this space. From Sydney software companies to retail businesses, everyone recognises the value of implementing chatbots. Picture this: You’re interacting with a chatbot, but it feels like you’re talking to a real person. This is all down to the wonders […]
Business Process Optimisation, Sales Automation, Software Development, Zoho One
How to Integrate Your Phone System with a CRM
05
Dec
Dec
With so much of today’s business landscape going digital, it’s no surprise to learn that most companies use cloud-based phone systems. What you might not know though, is you can integrate such phone systems with your CRM to streamline your processes even further. And how good is that word – streamline? Everybody wants to streamline […]
16
Nov
Nov
Do you want to sell more products on your e-Commerce store? We know, silly question, right? There aren’t a lot of businesses around trying to sell less. Well, one of the ways you can supercharge your sales is by using product recommendations. Thanks to the wonderful world of machine learning and algorithms, you can promote […]
19
Oct
Oct
Have you heard the story about the super-successful company that didn’t even have a website, let alone worry about ranking well on Google? Nope, neither have we. Nobody has, because in today’s world, they simply don’t exist!. And how’s your business doing? Are you super-successful and got all the customers you can handle or are […]
06
Sep
Sep
Are your internal business processes letting you down? You wouldn’t be on your own there. Most businesses have certain ways of doing things, and they’re not always the best ways. Clunky processes lead to employee frustration, lost sales, poor customer feedback and a host of other problems you’d probably rather avoid. A process discovery workshop […]
Custom CRM Development, HubSpot, Sales Automation, Salesforce, SuiteCRM, Zoho One
How to Integrate a Website Enquiry Form with a CRM
23
Aug
Aug
Do you get excited by the prospect of optimising your business systems? Does improving the customer experience get you out of the bed in the morning? We get it. Us too. That’s why we thought we’d share a little information on website enquiry forms and CRMs. Mainly why the two should be integrated, and how […]
Custom CRM Development, HubSpot, Sales Automation, Salesforce, Zoho One
Zoho One vs Salesforce vs Hubspot vs Dynamics CRM: Which Should You Pick?
09
Aug
Aug
There are so many great CRMs out there – picking one should be a breeze! Let’s narrow it down to four of the best – Zoho One vs Salesforce vs Hubspot vs Dynamics CRM. This should be a walk in the park! Okay, so you’ve heard that Dynamics can be easy for teams that already […]
Artificial Intelligence and Machine Learning, Chatbot Development
Custom Chatbot Development 101: How To Get Started
27
Jul
Jul
Imagine telling your employees that they need to be online 24/7 on your business website to answer your customers’ questions. After all, the customer is king, right? The next thing you know, you have a mass resignation on your hands with people waving goodbye left, right, and centre. So, what do you do? How do […]
14
Jul
Jul
Choosing the right software to optimise your business processes isn’t easy. From off-the-shelf solutions like WooCommerce to full-service custom software, there’s an abundance of choices out there – and don’t even get us started on wrangling the jargon. API, ERP, UI, VCF, CPQ, CXM, NLP, SFA… Trying to make sense of it all might just […]