The importance of building lasting customer relationships can’t be understated. No matter what type of business you’re in, repeat business is effectively business you don’t need to chase. So, the more loyal customers you have, the less expensive your marketing campaigns become. Plus, engaged, loyal and happy customers are more likely to share their experiences […]
crm companies australia
CRM consulting is transforming the way businesses operate on a daily basis. By improving efficiency and effectiveness, Customer Relationship Management (CRM) systems have, in many ways, replaced the old idea of a customised operating system. Essentially, that’s because CRMs can do so much. From managing customer relationships to automating workflows, there are plenty of things […]
Do you get excited by the prospect of optimising your business systems? Does improving the customer experience get you out of the bed in the morning? We get it. Us too. That’s why we thought we’d share a little information on website enquiry forms and CRMs. Mainly why the two should be integrated, and how […]
There are so many great CRMs out there – picking one should be a breeze! Let’s narrow it down to four of the best – Zoho One vs Salesforce vs Hubspot vs Dynamics CRM. This should be a walk in the park! Okay, so you’ve heard that Dynamics can be easy for teams that already […]
When we say that implementing a Customer Relationship Management (CRM) system can be life-changing, you might think we’re being dramatic. (Source) But you know what? We’re sticking to our guns! With the right CRM system, your team can become: More efficient More profitable Happier in their jobs (seriously) We’ll show you the stats to prove […]
When you were starting out, you probably imagined running a sales team in a growing company would feel something like this. Chasing down leads, closing deals, reaping rewards. That’s the dream, right? So why does it often feel more like this? Studies show that 64% of sales reps’ time is spent on non-revenue-generating activities. Inputting […]
You’ve probably heard about sales automation and wondered if it’s right for you. Well, if you sell anything on any scale, it probably is. Sales automation is one of the most beneficial business process improvements you’ll ever make. You’ll be able to manage leads better, set up workflows for consistent service and get all the […]
Is your company starting to grow? There are some good signs that your business is taking off, such as increased revenue, a larger customer base and the need for new staff. However, with business growth comes the need for additional technology to make your life easier. Here are some of the best business solutions your […]
As your business grows, the idea of investing in a customer relationship management (CRM) system becomes more urgent. These systems help with a range of things from maintaining customer data, sales automation, improving customer support, marketing automation and remarketing, plus much more. But getting the right one for your business, or even getting tailored solutions […]
If you want to keep up with your competitors, you need every advantage possible. One of those advantages is implementing CRM systems to help grow your business. CRM systems deliver improved customer service, sales automation, collaboration, scalability and excellent remote working tools. Let’s look at how a CRM can transform your business. Improved customer service […]